How to master the claims process with Kevin Stamper

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Summary

Kevin Stamper, owner of C3 Exteriors, shares his unique background and the challenges he has faced in growing his roofing business. He emphasizes the importance of having a solid process in place when dealing with insurance companies and provides valuable insights into the public adjusting and appraisal process. Kevin also highlights the significance of building referrals and effectively communicating the value of his services to homeowners. Kevin shares insights into the process of running insurance claims for roofing projects. 

Takeaways

• Having a diverse skill set and unique background can give you a competitive advantage in the roofing industry.
• Developing a solid process for dealing with insurance companies is crucial for success.
• Building referrals through excellent service and effective communication can lead to significant business growth.
• Understanding the public adjusting and appraisal process can help contractors navigate disputes with insurance companies. Effective communication and collaboration with homeowners and insurance companies are crucial for a successful insurance claim process.
• Building rapport with homeowners and keeping them informed throughout the process helps establish trust and satisfaction.
• Involving homeowners in decision-making regarding their insurance claim can lead to better outcomes.
• Balancing work and family life is essential for the long-term success and well-being of both the business and the owner's personal life.

Chapters

00:00
Introduction and Background

10:41
Starting C3 Exteriors

13:21
Challenges of Growth

23:58
Solid Process for Dealing with Insurance Companies

38:38
Importance of Building Referrals

45:12
The Role of Public Adjusting and Appraisal

46:42
Communicating Value to Homeowners

47:39
Communication and Collaboration with Homeowners and Insurance Companies

49:13
Balancing Work and Family Life